Privacy Policy

1. Introduction

Costa Rica Signature Properties ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy in accordance with Costa Rican Law No. 8968 – the Law on the Protection of Individuals Against the Processing of Personal Data – and international best practices. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

By using our services, website, or submitting your personal data, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

a. Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • National ID/passport number

  • Home address

b. Property and Transactional Information

  • Property preferences

  • Budget range

  • Transaction history

  • Communication records related to inquiries or negotiations

c. Technical Data

  • IP address

  • Browser type and version

  • Device type

  • Geographic location

  • Interaction and browsing behavior on our website

d. Cookies and Tracking Technologies

We use cookies and similar tools to personalize content, analyze traffic, and enhance user experience. You can manage cookie settings through your browser.

3. How We Use Your Information

Your data is processed for the following purposes:

  • To respond to inquiries and service requests

  • To assist in property sales, purchases, and rentals

  • To send updates, newsletters, or promotional materials (with your consent)

  • To comply with legal and regulatory obligations

  • To improve website functionality and user experience

  • To prevent fraudulent activity and enhance data security

  • To conduct analytics and market research

4. Legal Basis for Processing

We rely on the following legal bases:

  • Your explicit consent

  • Contractual obligations, such as fulfilling property-related transactions

  • Legal compliance, including obligations under AML (Anti-Money Laundering) regulations

  • Legitimate interest, such as service improvement and fraud prevention

5. Sharing Your Information

Your personal data may be shared with:

  • Licensed agents and internal team members of Costa Rica Signature Properties

  • Trusted affiliates and real estate partners

  • Legal and governmental authorities when required

  • Third-party service providers (CRM platforms, web hosting, legal advisors, etc.) under data protection agreements

We do not sell or lease your data to third parties.

6. International Data Transfers

If your information is transferred outside Costa Rica, such transfers will comply with applicable legal protections and safeguards.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. Your Rights

As a data subject under Costa Rican Law No. 8968, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Withdraw your consent at any time

  • Request deletion of your data (“right to be forgotten”)

  • Object to certain uses of your data

  • File a complaint with the Agencia de Protección de Datos de los Habitantes (PRODHAB)

To exercise any of your rights, please contact us.

9. Data Security

We employ advanced physical, digital, and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies separately.

11. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors without verified parental consent.

12. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the revised date. Continued use of our services indicates your acceptance of the updated terms.

13. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact us at:

Costa Rica Signature Properties
San José, Costa Rica
Email: info@costaricasignatureproperties.com
Phone: (+506) 8615-3434 
Website: https://costaricasignatureproperties.com

Effective Date: May 08, 2025